Shipping

Transportation Details

Global Express: Shop.bestsub.com has cooperation with TNT, UPS, FedEx, DHL and EMS who provide us best discounts for door-to-door service. The delivery time is usually 3 to 6 days and online package tracking is available. The orders in high value but small package suit for global express.

By Air: Shop.bestsub.com cooperates with several international air carriers who provide direct airline services from China to foreign countries and help you select the best advantaged air transportation. We can also help customers handle customs clearances as well as the quick and convenient service to post the original B/L and documents (including invoices and packing lists) to the address you appointed. This international air transportation is suitable for shipments of high valued products but small volume in weight, and which also require to be delivered in short time.

LCL by sea: Shop.bestsub.com ocean shipments are transported from Guangzhou, Shenzhen and Qingdao ports to international ports. We have good relationships with the local carriers, but it is better to be covered by insurance for vulnerable and valuable goods. Bulky goods are best suitable for this kind of carrier. The sea transportation prices will be shown after you shopping at our site, please kindly note that the shipping charges are generally CIF excluding the charge of destination port and customs duties. We highly suggest you select the products first and contact our sales team for shipping charges before confirm the order.

Enquiry Email: [email protected], your enquiry will be replied within 24hours.

For the cargo weight less than 100KG, theglobal express and air carrier service shall be suitable, and usually it takes3 to 6 days to arrive.

Shipping Charge
Shop.bestsub.com online products are all listed in FOB China price, customers can select the shipping method that best suits their needs.The price is EXW Guangzhou. For fragile products such as ceramic mugs, glass mugs, ceramic photo frames, glass photo frames and more, we suggest that you reinforce the packing and buy insurance. The freight may thus increase, but it will be more secure. If the goods you received are damaged, please do not sign for the package. Instead, take clear photos of the damaged goods first and then submit your complaint about the damaged goods to the carrier. Meanwhile, inform your sales representative. We will help to deal with the problem.

Shipment Suggestion
If the goods weigh less than 45kg and delivery time is specified, Global Expresswill be suggested; they can provide door-to-door and customs clearance service;if the goods weigh up to 45kg and delivery time is specified, air carrier will be suggested. However,you need to pick up the goodsfrom the airport or ask your broker to help clear customs and inlandtransportation.

International Shipping About Customs,Duties & Taxes

When ordering from Shop.bestsub.com, you're responsible for assuring theproduct can be lawfully imported to the destination country.
The recipient is the importer of record and must comply with all laws and regulationsof the destination country. The recipient of an international shipment may besubject to such import taxes, customs duties and fees, which are levied once ashipment reaches the recipient's country.
Additional charges for customs clearance must be borne by the recipient; wehave no control over these charges and can't predict what they may be. Customspolicies vary widely from country to country; you should contact your localcustoms office for more information. When customs clearance procedures arerequired, it can cause delays beyond our original delivery estimates.

FAQs
Q: How long will my order be shipped out after payment confirmed?
A: After receiving your payment, your order will generally be shippedout within 7 working days if there is no any special requirement.

Q: How many days will my order arrive?
A: To answer this question, please refer to transportation details.Generally:
Global Express: 3 to 6 days
Ocean Shipment transportation: Generally 15 to 45 days, depending on theconsignee address.
(There are different delivery times for different regions).

Q: How to resolve the damage during shipping?
A: If there is damage found upon receiving your order, please contactour sales team by email [email protected] and provide the photo(s) of damage.Our representative will help you find a solution in 2 business days.